Delivery & Return

Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason. You may return it to us for a full refund only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

Return Process

To return an item, please email customer service at info@the-tech-toolbox.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return to the address we sent you.

*Please note, you will be responsible for all return shipping charges.

 

Refunds

After receiving your return and inspecting the condition of your item, we will process your item. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

Exceptions

The following items cannot be returned:

  • Discounted products 

 

For defective products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

  • Return shipping charges are carried at your own cost
  • Sale items are FINAL SALE and cannot be returned.

 

Questions

If you have any questions concerning our return policy, please contact us at info@the-tech-toolbox.com